Child support in Broward County and throughout the state of Florida has fallen behind due to a new $5,000,000.00 computer system that is behind schedule.
One of the more important problems deals with automation. Receiving information from computer systems of other state agencies was not fully automated to handle unemployment and other benefits that are deducted from support payments. The child-support computer system cannot always determine how much should be deducted, so those support payments get stalled indefinitely, adding to the $28 million in undistributed payments.
Another problem with the current system is security. More than 50 former Department of Revenue employees could access the system for up to several months after they were no longer employed. Changes were in place to fix the security problems
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